ManagementDVD   Opening - Meeting customers, professional qualification and demonstration   Asking for the business   A Professional Handover, customer goodwill   Profitability

Order form for the "OPENING" DVD.

£145.00 plus VAT and postage.

This DVD has 5 programmes related to selling and the essential elements of the customer interaction including a general programme about the key ingredients of a successful sales person.

  • Another programme which discusses the greeting and initial interaction with customers who arrive at the dealership.
  • A programme that shows how we assist those who do not have a part-exchange vehicle and reminds us how we are legally obliged to supply a vehicle that is ‘fit for the purpose for which it is sold’.
  • A programme on appraising the customers part-exchange vehicle, and how we ascertain the customers needs and expectations related to the car they are looking to buy.
  • A programme showing how to give a fully comprehensive and totally professional demonstration of the car we are selling.

To order the complete set of 13 sales training films on 5 DVD’s for just £395
plus VAT, go here.

We wish to order  set(s) of the "OPENING " DVD from
"A Professional Sales Approach"

 

"OPENING ... "

Greeting potential customers, professional qualification, effective demonstrations

1) Make your customers welcome.
2) The requirements of customers who do not have a part-exchange.
3) The requirements of customers who do have a part-exchange.
4) Your customers drive the car.



Greg Rigby - Pendle Consultants

© 2010 Pendle Consultants Ltd